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1-888-OK-WOLFF
www.wolffbros.com
wolff bros medina location

 Customer Services

Our vast inventory, experienced sales force, and focus on service have allowed us to meet customer demand for over 50 years. Our branches and delivery system form a network of well-stocked warehouses, allow us to rapidly restock and have your items available where and when you need them. With over 400 employees, 13 supply locations, and 4 design centers, our company will continue to grow and invest in assets to promote the ultimate success of our valued customers. Our team of qualified experts is ready to help make your job easier, faster, and more efficient by providing the service and attention you deserve.

 Back

Personal Support

  • Our customer support and product specialists offer a wealth of industry knowledge
  • Return & warranty assistance
  • Line of credit after application and approval
  • Quotes and special-order availability
  • Contact us today at 888-OK-WOLFF

Handling of Material

  • We help reduce delays, minimize costs and maximize completion of orders by:
    • Storage of material to be delivered to you at a specified date and time
    • Buy now, ship later

Convenience

  • Pick-up lockers:
    • Manual (available in Cleveland, Elyria and Medina locations)
    • 24/7 automated pick-up lockers (Akron)
      Visit HERE for more details
  • E-billing

Pro Perks

  • Did you know we have a loyalty program? Wolff Pro Perks officially launched in April 2023 as a way to give back to our customers. Members earn 1/2 point for every dollar spent towards Wolff Bros. Supply products. This program offers a wide array of products to redeem with your points such as apparel, electronics, appliances, travel, and more!
  • In order to qualify, your account must be registered on wolffbros.com, spend at least $10,000 in prior year sales, and cannot be enrolled in other incentives.
  • For more information, click HERE to read our FAQs.
  • Interested in signing up? Contact your Wolff Sales Representative.

Tool Rental

  • Select line of tooling that can be rented on a daily, weekly, or monthly basis.
  • Save time and labor by renting drain snakes, cable pullers, conduit benders and more.
  • To access our rental program, fill out our rental agreement form HERE, and email it to credit@wolffbros.com.

Prokeep

  • Did you know you can save time by texting requests to your branch?
  • Customers can request things such as inventory checks, price checks, delivery updates, technical advice, warranty checks, and more!
  • For more information, you can sign up HERE and create a Prokeep account today.