Sales Policy
Survey Results
Wolff Bros. Supply, Inc. is a wholesale distributor that sells quality products to informed,
qualified customers.
Please contact a salesperson to apply for an account.
Credit Terms
As a convenience to firms with acceptable credit ratings, Wolff Bros. Supply, Inc. offers the
following credit terms:
Unless otherwise stated, payment terms are NET 30 days. The billing period runs
from the FIRST day of the month to the LAST day of the same
month. If offered on the invoice, a cash discount may be taken if payment is received on or
before the 15th of the following month. A service charge of 2% per month (24% per annum) will be
invoiced on all past due invoices. All non-credit sales must be paid at the time the order is
received or in advance. No orders will be shipped unless payment procedures have been arranged.
Taxes
All local, state and federal taxes of any nature will be added to prices unless an exemption
certificate has been furnished.
Returns and Allowances
If it is necessary for the purchaser to return material, purchaser must obtain our permission
before making any return. As we accept only material originally purchased from Wolff Bros.
Supply, Inc., purchase invoice must accompany the return. Returns are subject to a minimum 15%
restocking charge, unless the return is due to an error on the part of Wolff Bros. Supply, Inc.
or defective product within manufacturer's warranty. (If the invoice cannot be supplied by the
customer, but can be obtained by Wolff Bros., the return will be subject to a minimum 15%
restocking charge.)
All Types of Returns
If it is necessary for the purchaser to return material, purchaser must obtain our permission
before making any return. As we accept only material originally purchased from Wolff Bros.
Supply, Inc., purchase invoice must accompany the return. Returns are subject to a minimum 15%
restocking charge, unless the return is due to an error on the part of Wolff Bros. Supply, Inc.
or defective product within manufacturer's warranty. (If the invoice cannot be supplied by the
customer, but can be obtained by Wolff Bros., the return will be subject to a minimum 15%
restocking charge.)
Stock Material Returns
All returned goods must be in like new condition in original packaging and must be returned
within ninety (90) days of original purchase date in order to qualify for credit. Discontinued,
deleted, or items tagged to be discontinued are non-returnable.
Special Order Material Returns
Special order (non-stock) merchandise cannot be returned without prior approval by Wolff Bros.
Supply, Inc. and the vendor. Some special order items are not returnable. If the return is
approved, in addition to the previous conditions for stock returns, special orders are subject
to the following additional charges and conditions--all transportation, handling, vendor
restocking costs.
Defective Material Returns
Credit for defective material will be issued subject to terms and limitations of the
manufacturer's warranty policies. If upon return or inspection of the alleged defective material
by the vendor or vendor's representative, the material is found not to be within warranty, the
material will be back charged to the purchaser.
Cut lengths of pipe, cable, and fabricated items are not returnable.
Special Orders
Orders for special (non-stock) merchandise cannot be cancelled without prior approval by
Wolff Bros. Supply, Inc. and the vendor.
In the event that special order material can be cancelled, the purchaser will be subject to any
transportation, handling, and vendor cancellation charges incurred. A deposit may be required on
orders for non-stock material
Delivery
Delivery of merchandise is contingent upon manufacturer's ability to meet promised delivery date.
All orders are accepted subject to strikes, accidents, and events beyond our control. Wolff
Bros. Supply, Inc. shall not be liable to customers for any incidental or consequential damage
by reason of its inability to fill or deliver purchaser's orders.
Warranties
All merchandise sold by us is subject solely to the manufacturer's warranty (if any) covering
cost of repair or replacement. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND
SELLER EXPRESSLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. In no event will Wolff Bros. Supply, Inc. be liable to Buyer for any
incidental or consequential damages as a result of any breach of warranty or for more than the
purchase price of the products sold hereunder.
Shipping Claims
Any claims for shipping damages, discrepancies or shortages must be made in writing within three
(3) working days from receipt of material. Claim on direct ship items must be made with the
carrier that delivered the material.
Prices
All prices are F.O.B. from point of shipment, unless otherwise stated, and prices are subject to
change without prior notice.
Changes of Address and Authorized Agents
Please notify Wolff Bros. Supply, Inc. promptly and in writing of any changes in address or
authorized agents. Wolff Bros. Supply, Inc. will not be held liable for customer's failure to
notify us of such changes.
Changes of Terms and Conditions of Sale
Wolff Bros. Supply, Inc. reserves the right to change these terms and conditions of sale at any
time. Any additional or different terms and conditions submitted with Purchaser's purchase order
or other documents are hereby rejected unless expressly consented to in writing. Merchandise
prices and specifications are subject to change without notice. We reserve the right to correct
descriptive, typographic or photographic errors at any time.These Terms and Conditions of Sale
shall be construed and interpreted in accordance with the laws of the State of Ohio, and all
disputes arising hereunder shall be subject to the jurisdiction of the Court of Common Pleas of
Medina County, Ohio. Purchaser is responsible to reimburse Wolff Bros. for any taxes assessed
due to invalid exemption certificates.
